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button[data-has-active-offer=true][data-active=true]{border-bottom-color:var(--amber)}.assignment-top-suggestion{background:linear-gradient(135deg,var(--primary-soft, #fff3e6) 0%,var(--paper) 100%);border:2px solid var(--primary, #c2410c);border-radius:10px;padding:10px 14px;margin-bottom:12px;display:flex;flex-direction:column;gap:8px;box-shadow:0 2px 8px #0000000f}.assignment-top-suggestion[data-preferred=true]{background:linear-gradient(135deg,#d1fae5 0%,var(--paper) 100%);border-color:#059669}.assignment-top-suggestion-head{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-soft)}.assignment-top-suggestion-head strong{text-transform:uppercase;letter-spacing:.04em;font-size:11px;font-weight:800;color:var(--primary)}.assignment-top-suggestion[data-preferred=true] .assignment-top-suggestion-head 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8px),center calc(50% + 8px);background-repeat:no-repeat}.dsp-cal-resize-handle:hover,.dsp-cal-resize-handle[data-dragging=true]{background-color:var(--primary-soft);border-left-color:var(--primary);border-right-color:var(--primary)}body[data-dsp-resizing=true]{cursor:col-resize!important;-webkit-user-select:none!important;user-select:none!important}body[data-dsp-resizing=true] *{-webkit-user-select:none!important;user-select:none!important}@media(max-width:1280px){.dsp-cal-layout:has(.dsp-cal-detail),.dsp-cal-layout:has(.dsp-detail-rich){grid-template-columns:1fr}.dsp-cal-detail{position:fixed;right:16px;top:80px;width:380px;max-height:calc(100vh - 100px);z-index:50;box-shadow:0 10px 30px #0f172a2e}}.dsp-cal-grid-wrap{background:var(--paper);border:1px solid var(--line);border-radius:8px;overflow:auto;max-height:calc(100vh - 220px);min-width:0}.dsp-cal-grid{display:flex;flex-direction:column;background:var(--paper)}.dsp-cal-row{display:flex;align-items:stretch;position:relative;border-bottom:1px solid var(--soft)}.dsp-cal-row-head{position:sticky;top:0;z-index:5;background:var(--surface);border-bottom:1px solid var(--line)}.dsp-cal-resource-head{display:flex;align-items:center;justify-content:flex-start;padding:0 12px;font-size:11px;color:var(--muted);font-weight:700;border-right:1px solid var(--line);background:var(--surface);flex-shrink:0;text-transform:uppercase;letter-spacing:.02em;position:sticky;left:0;z-index:1}.dsp-cal-time-head{display:flex;flex-shrink:0}.dsp-cal-hour-tick{flex-shrink:0;padding:0 8px;display:flex;align-items:center;font-size:11px;color:var(--muted);font-weight:600;border-right:1px solid var(--soft)}.dsp-cal-resource{display:flex;flex-direction:column;justify-content:center;padding:6px 12px;flex-shrink:0;background:var(--surface);border-right:1px solid var(--line);position:sticky;left:0;z-index:2}.dsp-cal-resource-name{font-size:13px;font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dsp-cal-resource-meta{font-size:10px;color:var(--muted);margin-top:2px;display:flex;align-items:center;gap:4px;flex-wrap:wrap}.dsp-cal-vehicle{display:inline-flex;align-items:center;gap:3px}.dsp-cal-no-vehicle{color:var(--muted);font-style:italic}.dsp-cal-resource-count{color:var(--muted)}.dsp-cal-row-track{position:relative;flex-shrink:0;min-height:100%;background:linear-gradient(to right,transparent calc(50% - .5px),var(--soft) calc(50% - .5px),var(--soft) calc(50% + .5px),transparent calc(50% + .5px))}body.is-dragging-slot .dsp-cal-row-track.is-past-day-drop-blocked,body.is-dragging-unassigned-wo .dsp-cal-row-track.is-past-day-drop-blocked{cursor:not-allowed!important;background-image:linear-gradient(to right,transparent calc(50% - .5px),var(--soft) calc(50% - .5px),var(--soft) calc(50% + .5px),transparent calc(50% + .5px)),repeating-linear-gradient(45deg,transparent 0 8px,rgba(220,38,38,.06) 8px 16px)}.dsp-cal-hour-cell{position:absolute;top:0;bottom:0;border-right:1px solid var(--surface);pointer-events:none}.dsp-cal-loading,.dsp-cal-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:60px 20px;color:var(--muted);text-align:center;font-size:13px}.dsp-slot-bar{position:absolute;top:4px;bottom:4px;display:flex;flex-direction:column;justify-content:center;padding:4px 8px 4px 10px;gap:1px;border:1px solid var(--line);border-left-width:3px;border-radius:5px;cursor:grab;font-size:11.5px;font-weight:500;line-height:1.2;text-align:left;overflow:hidden;background:var(--paper);color:var(--ink);box-shadow:0 1px 2px #0f172a0f;transition:transform .12s ease,box-shadow .12s ease,border-color .12s ease;font-family:inherit}.dsp-slot-bar[style*="height: 3"][style*=px],.dsp-slot-bar[style*="height: 2"][style*=px]{padding:2px 6px 2px 8px;font-size:10.5px}.dsp-slot-bar:hover{transform:translateY(-1px);box-shadow:0 3px 8px #0f172a1a;border-color:var(--primary-soft, #c7d2fe)}.dsp-slot-bar:active{cursor:grabbing}.dsp-slot-bar.is-selected{outline:2px solid var(--primary);outline-offset:1px;box-shadow:0 4px 12px #0f172a24}.dsp-slot-bar.is-dragging{opacity:.45;filter:saturate(.6);cursor:grabbing}.dsp-slot-bar-location{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:11.5px}.dsp-slot-bar-service{font-weight:500;opacity:.7;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:10.5px;margin-top:1px}.dsp-slot-proposed{border-left-color:var(--amber);background:var(--amber-soft)}.dsp-slot-confirmed{border-left-color:#0d9488;background:var(--green-soft)}.dsp-slot-conflict{border-left-color:var(--red);background:var(--red-soft)}.dsp-slot-done{border-left-color:var(--green);background:var(--green-soft)}.dsp-slot-default{border-left-color:var(--purple);background:#eef2ff}.dsp-slot-allocated{border-left-color:#2563eb;background:#dbeafe;color:#1e3a8a}.dsp-slot-enroute{border-left-color:#7c3aed;background:#ede9fe;color:#4c1d95}.dsp-slot-onsite{border-left-color:#6d28d9;background:#ddd6fe;color:#4c1d95}.dsp-slot-inprogress{border-left-color:#ea580c;background:#fed7aa;color:#7c2d12}.dsp-slot-paused{border-left-color:#fb923c;background:#ffedd5;color:#9a3412}.dsp-slot-dispatched{border-left-color:#0891b2;background:#cffafe;color:#155e75}.dsp-slot-acknowledged{border-left-color:#0d9488;background:#ccfbf1;color:#134e4a}.dsp-slot-pending-parts{border-left-color:#d97706;background:#fde68a;color:#78350f}.dsp-slot-report-pending{border-left-color:#65a30d;background:#ecfccb;color:#365314}.is-in-trip{box-shadow:inset 0 0 0 1.5px #0891b2,0 0 0 1px #0891b22e}.is-in-trip:after{content:"•";position:absolute;right:4px;bottom:1px;font-size:11px;color:#0891b2;font-weight:700;line-height:1}.dsp-slot-revision{border-left-color:#b45309;background:#fde68a;color:#78350f;box-shadow:0 0 0 2px #b4530940}.dsp-slot-delayed{border-left-color:#ca8a04;background:#fef3c7;color:#713f12}.dsp-slot-reschedday{border-left-color:#f87171;background:#fecaca;color:#7f1d1d}.dsp-slot-refused{border-left-color:#dc2626;background:#fca5a5;color:#7f1d1d}.dsp-slot-cancelled-ghost{border-left-color:#dc2626;background:repeating-linear-gradient(135deg,#dc26262e,#dc26262e 6px,#dc26260f 6px,#dc26260f 12px);color:#991b1b;opacity:.78;cursor:pointer}.dsp-slot-cancelled-ghost:hover{opacity:1;background:repeating-linear-gradient(135deg,#dc262647,#dc262647 6px,#dc26261f 6px,#dc26261f 12px)}.dsp-slot-cancelled-ghost .dsp-slot-bar-location,.dsp-slot-cancelled-ghost 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ease}.dsp-detail-cancelled-jump:hover{background:#dc2626;color:#fff}.dsp-detail-cancelled-jump:active{background:#991b1b}.dsp-status-pill.dsp-slot-allocated{background:#dbeafe;color:#1e3a8a;border-color:#93c5fd}.dsp-status-pill.dsp-slot-enroute{background:#ede9fe;color:#4c1d95;border-color:#c4b5fd}.dsp-status-pill.dsp-slot-onsite{background:#ddd6fe;color:#4c1d95;border-color:#a78bfa}.dsp-status-pill.dsp-slot-inprogress{background:#fed7aa;color:#7c2d12;border-color:#fb923c}.dsp-status-pill.dsp-slot-paused{background:#ffedd5;color:#9a3412;border-color:#fdba74}.dsp-status-pill.dsp-slot-dispatched{background:#cffafe;color:#155e75;border-color:#67e8f9}.dsp-status-pill.dsp-slot-acknowledged{background:#ccfbf1;color:#134e4a;border-color:#5eead4}.dsp-status-pill.dsp-slot-pending-parts{background:#fde68a;color:#78350f;border-color:#fbbf24}.dsp-status-pill.dsp-slot-report-pending{background:#ecfccb;color:#365314;border-color:#a3e635}.dsp-status-pill.dsp-slot-revision{background:#fde68a;color:#78350f;border-color:#d97706}.dsp-status-pill.dsp-slot-delayed{background:#fef3c7;color:#713f12;border-color:#facc15}.dsp-status-pill.dsp-slot-reschedday{background:#fecaca;color:#7f1d1d;border-color:#f87171}.dsp-status-pill.dsp-slot-refused{background:#fca5a5;color:#7f1d1d;border-color:#dc2626}.dsp-status-pill.dsp-slot-cancelled-ghost{background:#fee2e2;color:#991b1b;border-color:#fca5a5;text-decoration:line-through}.dsp-drag-ghost.dsp-slot-allocated{border-left-color:#2563eb}.dsp-drag-ghost.dsp-slot-enroute{border-left-color:#7c3aed}.dsp-drag-ghost.dsp-slot-onsite{border-left-color:#6d28d9}.dsp-drag-ghost.dsp-slot-inprogress{border-left-color:#ea580c}.dsp-drag-ghost.dsp-slot-paused{border-left-color:#fb923c}.dsp-drag-ghost.dsp-slot-refused{border-left-color:#dc2626}.dsp-cal-resource-members{font-size:10.5px;color:var(--text-soft);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px;line-height:1.2}.dsp-slot-trip{border-left-color:#0891b2;background:#cffafe;color:#155e75}.dsp-status-pill.dsp-slot-trip{background:#cffafe;color:#155e75;border-color:#67e8f9}.dsp-drag-ghost.dsp-slot-trip{border-left-color:#0891b2}.dsp-color-legend-swatch.dsp-slot-trip{background:#cffafe;border-left-color:#0891b2}.dsp-color-legend-wrap{position:relative;display:inline-block}.dsp-color-legend-btn{display:inline-flex;align-items:center;gap:4px;background:var(--paper);border:1px solid var(--line);border-radius:6px;padding:5px 10px;font-size:12px;color:var(--text-soft);cursor:pointer;transition:background .12s ease}.dsp-color-legend-btn:hover{background:var(--background);color:var(--text)}.dsp-color-legend-btn[aria-expanded=true]{background:var(--background);color:var(--text);border-color:var(--primary)}.dsp-color-legend{position:absolute;top:calc(100% + 6px);right:0;z-index:100;min-width:320px;max-width:440px;box-shadow:0 8px 24px #0000001f;display:flex;flex-wrap:wrap;gap:6px 10px;align-items:center;padding:6px 10px;background:var(--paper);border:1px solid var(--line);border-radius:8px;font-size:11px;margin:8px 0}.dsp-color-legend-title{font-weight:700;color:var(--text-soft);margin-right:4px;text-transform:uppercase;letter-spacing:.04em;font-size:10px}.dsp-color-legend-item{display:inline-flex;align-items:center;gap:4px;white-space:nowrap}.dsp-color-legend-swatch{display:inline-block;width:14px;height:14px;border-radius:3px;border:1px solid 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#2563eb);font-weight:700;font-size:14px;pointer-events:none;border-radius:8px;z-index:100;letter-spacing:.02em}.dsp-queue-toast{position:absolute;top:8px;left:8px;right:8px;padding:8px 12px;border-radius:6px;font-size:12px;font-weight:600;z-index:50;box-shadow:0 4px 12px #0f172a1f}.dsp-queue-toast-progress{background:var(--surface);color:var(--ink);border:1px solid var(--line)}.dsp-queue-toast-success{background:var(--green-soft);color:var(--green);border:1px solid var(--green)}.dsp-queue-toast-warn{background:var(--amber-soft);color:var(--amber-strong, #b45309);border:1px solid var(--amber)}.dsp-queue-toast-error{background:var(--red-soft);color:var(--red);border:1px solid var(--red)}.dsp-queue-item.is-pending-assign{opacity:.4;filter:grayscale(50%);cursor:progress!important;position:relative}.dsp-queue-item.is-pending-assign:after{content:"Se asigneaza…";position:absolute;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;background:#ffffff8c;color:var(--primary, #2563eb);font-weight:700;font-size:12px;letter-spacing:.02em;pointer-events:none;border-radius:inherit}.dsp-slot-bar.is-field-locked{cursor:pointer!important}.dsp-slot-bar.is-field-locked:before{content:"🔒";position:absolute;top:2px;right:4px;font-size:9px;opacity:.6;pointer-events:none}.dsp-slot-bar.is-override-active{outline:2px dashed #f59e0b;outline-offset:-1px}.dsp-slot-bar.is-override-active:before{content:"⚠";position:absolute;top:2px;right:4px;font-size:11px;color:#f59e0b;font-weight:800;pointer-events:none}.dsp-toolbar-override{display:inline-flex;align-items:center;gap:6px;padding:6px 10px;border-radius:6px;border:1.5px solid var(--line);background:var(--paper);color:var(--muted);font-size:12px;font-weight:600;cursor:pointer;transition:all .12s}.dsp-toolbar-override:hover{border-color:#f59e0b;color:#b45309}.dsp-toolbar-override.is-active{background:#fef3c7;color:#b45309;border-color:#f59e0b;box-shadow:0 0 0 3px #f59e0b26;animation:dsp-override-pulse 2s ease-in-out infinite}@keyframes dsp-override-pulse{0%,to{box-shadow:0 0 0 3px #f59e0b26}50%{box-shadow:0 0 0 5px #f59e0b40}}@media(max-width:1280px)and (min-width:900px){.dsp-cal-wrap{grid-template-columns:260px 1fr}.dsp-queue{max-height:calc(100vh - 200px)}}@media(max-width:899px){.dsp-cal-wrap{grid-template-columns:1fr}.dsp-queue{max-height:42vh}.dsp-queue-body .dsp-queue-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(290px,1fr));gap:8px}}.dsp-queue-head{border-bottom:1px solid var(--line);background:var(--surface);flex-shrink:0}.dsp-queue-tabs{display:flex;flex-wrap:wrap}.dsp-queue-tabs button{flex:1 1 auto;min-width:95px;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:10px 8px;border:none;background:transparent;cursor:pointer;font-size:12px;font-weight:600;color:var(--muted);border-bottom:2px solid transparent;white-space:nowrap;transition:color .12s,border-color .12s,background .12s;font-variant-numeric:tabular-nums}.dsp-queue-tab-label{white-space:nowrap}.dsp-queue-tabs button:hover{color:var(--ink)}.dsp-queue-tabs button.is-active{color:var(--primary);border-bottom-color:var(--primary);background:var(--paper)}.dsp-queue-count{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:18px;padding:0 6px;border-radius:999px;background:var(--soft);color:var(--muted);font-size:11px;font-weight:600;font-variant-numeric:tabular-nums;line-height:1;flex-shrink:0}.dsp-queue-tabs button.is-active .dsp-queue-count{background:var(--primary-soft, oklch(.95 .04 265));color:var(--primary)}.dsp-queue-tabs button[data-tone=danger]{color:#b32228}.dsp-queue-tabs button[data-tone=danger] .dsp-queue-count{background:#ffedeb;background:oklch(.96 .04 25);color:#ac1922}.dsp-queue-tabs button[data-tone=warn]{color:#8a5600;color:oklch(.5 .14 70)}.dsp-queue-tabs button[data-tone=warn] .dsp-queue-count{background:#fff3e4;background:oklch(.97 .04 75);color:#825100;color:oklch(.48 .16 70)}.dsp-queue-tabs button.is-active[data-tone=danger]{border-bottom-color:#cc272e;color:#a30018;color:oklch(.45 .2 25)}.dsp-queue-tabs button.is-active[data-tone=warn]{border-bottom-color:#b17000;border-bottom-color:oklch(.6 .16 70);color:#774a00;color:oklch(.45 .18 70)}.dsp-queue-tabs button.is-active[data-tone=danger] .dsp-queue-count{background:#ffdedb;background:oklch(.93 .08 25);color:#8a0012;color:oklch(.4 .22 25)}.dsp-queue-tabs button.is-active[data-tone=warn] .dsp-queue-count{background:#ffe7c8;background:oklch(.94 .1 75);color:#653e00;color:oklch(.4 .2 70)}.dsp-queue-list li[data-just-arrived=true]>.dsp-queue-item{position:relative;animation:dsp-queue-arrival-pulse 2.6s ease-out 1;overflow:hidden}.dsp-queue-list li[data-just-arrived=true]>.dsp-queue-item:after{content:"";position:absolute;top:0;bottom:0;width:45%;pointer-events:none;background:linear-gradient(105deg,transparent 0%,oklch(.85 .18 25 / .18) 50%,transparent 100%);animation:dsp-queue-arrival-sweep 1s ease-out .12s 1 both}.dsp-queue-list li[data-just-arrived=true]>.dsp-queue-item.dsp-prio-urgent{animation:dsp-queue-arrival-pulse-urgent 2.6s ease-out 1}@keyframes dsp-queue-arrival-sweep{0%{left:-50%}to{left:120%}}@keyframes dsp-queue-arrival-pulse{0%{background:#ffece9;background:oklch(.96 .05 25);box-shadow:inset 3px 0 #cc272e,0 0 0 1px #ffbab3,0 10px 30px #cc272e2e;box-shadow:inset 3px 0 #cc272e,0 0 0 1px oklch(.85 .1 25),0 10px 30px #cc272e2e}21%{background:#ffece9;background:oklch(.96 .05 25);box-shadow:inset 3px 0 #cc272e,0 0 0 1px #ffbab3,0 10px 30px #cc272e2e;box-shadow:inset 3px 0 #cc272e,0 0 0 1px oklch(.85 .1 25),0 10px 30px #cc272e2e}to{background:var(--paper);box-shadow:inset 0 0 0 0 transparent,0 0 0 1px transparent,0 0 0 transparent}}@keyframes dsp-queue-arrival-pulse-urgent{0%{background:#ffddd9;background:oklch(.93 .12 25);box-shadow:inset 3px 0 #bb001d,0 0 0 2px #ff847d66,0 14px 36px #bb001d52;box-shadow:inset 3px 0 oklch(.5 .22 25),0 0 0 2px oklch(.75 .2 25 / .4),0 14px 36px oklch(.5 .22 25 / .32)}21%{background:#ffddd9;background:oklch(.93 .12 25);box-shadow:inset 3px 0 #bb001d,0 0 0 2px #ff847d66,0 14px 36px #bb001d52;box-shadow:inset 3px 0 oklch(.5 .22 25),0 0 0 2px oklch(.75 .2 25 / .4),0 14px 36px oklch(.5 .22 25 / .32)}to{background:var(--paper);box-shadow:inset 3px 0 0 0 var(--red),0 0 0 0 transparent,0 0 0 transparent}}@media(prefers-reduced-motion:reduce){.dsp-queue-list li[data-just-arrived=true]>.dsp-queue-item,.dsp-queue-list li[data-just-arrived=true]>.dsp-queue-item.dsp-prio-urgent{animation:none;background:#ffece9;background:oklch(.96 .05 25)}.dsp-queue-list li[data-just-arrived=true]>.dsp-queue-item:after{display:none}}.dsp-queue-body{flex:1;overflow-y:auto;padding:8px}.dsp-queue-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.dsp-queue-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:40px 20px;color:var(--muted);font-size:12px;text-align:center}.dsp-queue-item{width:100%;display:flex;flex-direction:column;gap:3px;padding:10px 12px 10px 30px;border:1px solid var(--line);border-left-width:3px;border-radius:6px;background:var(--paper);text-align:left;cursor:pointer;font-family:inherit;transition:all .12s}.dsp-queue-item:hover{border-color:var(--primary);background:var(--green-soft)}.dsp-queue-item.dsp-prio-urgent{border-left-color:var(--red)}.dsp-queue-item.dsp-prio-high{border-left-color:#ea580c}.dsp-queue-item.dsp-prio-normal{border-left-color:var(--blue)}.dsp-queue-item.dsp-prio-low{border-left-color:var(--muted)}.dsp-queue-item-overdue{background:var(--red-soft)}.dsp-queue-item-pm{cursor:default}.dsp-queue-item-pm:hover{border-color:var(--line);background:var(--paper)}.dsp-queue-item-line1{display:flex;justify-content:space-between;align-items:center;gap:6px}.dsp-queue-item-num{font-size:12px;font-weight:700;color:var(--ink)}.dsp-prio-pill{display:inline-block;padding:1px 6px;border-radius:999px;font-size:9px;font-weight:800;border:1px solid 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245);white-space:nowrap;font-variant-numeric:tabular-nums;cursor:pointer;font-family:inherit;transition:background .12s,border-color .12s,color .12s,box-shadow .12s;flex-shrink:0}.dsp-queue-item-ai-hint:hover:not(:disabled){background:#c2e2ff;background:oklch(.9 .08 245);border-color:#0077bc;border-color:oklch(.55 .2 245);color:#003051;color:oklch(.3 .22 245);box-shadow:0 2px 6px #0077bc2e;box-shadow:0 2px 6px oklch(.55 .2 245 / .18)}.dsp-queue-item-ai-hint:disabled{opacity:.55;cursor:progress}.dsp-queue-item-ai-hint.has-sla-warn{background:#fff3e4;background:oklch(.97 .05 75);border-color:#d98b00;border-color:oklch(.7 .16 70);color:#653e00;color:oklch(.4 .18 70)}.dsp-queue-item-ai-hint.has-sla-warn:hover:not(:disabled){background:#ffdfb4;background:oklch(.92 .1 75);border-color:#9d6300;border-color:oklch(.55 .2 70);color:#422700;color:oklch(.3 .22 70)}.dsp-spin{animation:dsp-spin 1s linear infinite}@keyframes 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8px;border-radius:10px;font-size:11px;font-weight:600;letter-spacing:0;text-transform:none}.past-ticket-row{display:grid;grid-template-columns:auto 1fr auto;gap:8px;align-items:center;padding:6px 0;border-bottom:1px solid var(--line);cursor:pointer}.past-ticket-row:last-child{border-bottom:0}.past-ticket-row:hover{background:var(--primary-soft)}.past-ticket-row .pt-number{font-weight:600;font-size:12px;color:var(--primary)}.past-ticket-row .pt-subject{font-size:12px;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.past-ticket-row .pt-meta{font-size:11px;color:var(--muted);white-space:nowrap}.past-tickets-empty{font-size:12px;color:var(--muted);padding:8px 0;font-style:italic}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}body{letter-spacing:-.005em}h1,h2,h3,h4{letter-spacing:-.015em}button,.button{transition:background-color var(--t),border-color var(--t),color var(--t),box-shadow var(--t),transform var(--t)}button:not(:disabled):active{transform:translateY(.5px)}.tw-tickets-toolbar{border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);border-color:var(--line);padding:8px 12px}.tw-view-pill{border-radius:var(--radius-pill);font-weight:600;letter-spacing:-.01em;background:var(--paper);transition:all var(--t)}.tw-view-pill:hover{color:var(--primary-dark);border-color:var(--primary);background:var(--primary-tint);transform:translateY(-1px)}.tw-view-pill[data-active=true]{color:var(--paper);background:var(--primary);border-color:var(--primary);box-shadow:var(--shadow-primary)}.tw-view-pill[data-active=true] strong{color:var(--paper)}.tw-search,.locations-search{border-radius:var(--radius-pill);border-color:var(--line);background:var(--paper);transition:border-color var(--t),box-shadow var(--t)}.tw-search:focus-within,.locations-search:focus-within{border-color:var(--primary);box-shadow:0 0 0 4px var(--primary-tint-60)}.tw-tickets-list{border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);border-color:var(--line)}.tw-tickets-list-header{background:linear-gradient(180deg,var(--primary-tint) 0%,var(--paper) 100%)}.tw-ticket-row{transition:background-color var(--t),border-color var(--t),transform var(--t-fast);padding:12px 16px}.tw-ticket-row:hover{background:var(--primary-tint)}.tw-ticket-row[data-active=true]{background:var(--primary-tint);border-left-color:var(--primary);box-shadow:inset 0 0 0 0 var(--primary)}.tw-ticket-row[data-unread=true] .tw-ticket-subject{font-weight:800}.tw-ticket-row[data-unread=true] .tw-ticket-number{color:var(--primary)}.tw-ticket-unread-dot{display:inline-block;width:8px;height:8px;margin-right:8px;border-radius:50%;background:var(--primary, #3b3fb8);vertical-align:middle;flex-shrink:0}.tw-unread-indicator{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;background:var(--primary-tint, #eef0ff);color:var(--primary-darker, #2e32a3);border-radius:12px;font-size:12px;font-weight:600;margin-left:8px}.tw-unread-indicator .tw-ticket-unread-dot{margin-right:0}.tw-ticket-icon{border-radius:var(--radius-md);background:var(--primary-soft);color:var(--primary-darker);transition:transform var(--t)}.tw-ticket-row:hover .tw-ticket-icon{transform:scale(1.05)}.tw-ticket-subject{font-weight:700;color:var(--ink);letter-spacing:-.01em}.tw-ticket-number{color:var(--primary-dark);font-weight:700}.tw-tickets-detail{border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);border-color:var(--line)}.tw-detail-header h3{font-weight:700;letter-spacing:-.015em;font-size:1.05rem}.tw-detail-tabs{background:var(--soft);border-radius:var(--radius-pill);padding:4px;display:inline-flex;gap:2px;margin:8px 12px;border:none}.tw-detail-tab{border-radius:var(--radius-pill);padding:6px 14px;font-size:.82rem;font-weight:600;border:none;background:transparent;color:var(--muted);cursor:pointer;transition:background-color var(--t),color var(--t)}.tw-detail-tab:hover{color:var(--ink)}.tw-detail-tab[aria-selected=true]{background:var(--paper);color:var(--ink);box-shadow:var(--shadow-xs)}.tw-detail-ai-btn{background:linear-gradient(135deg,var(--primary) 0%,var(--primary-dark) 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.module-button.active,.nav-item[data-active=true]{color:var(--primary-dark);background:var(--primary-tint);border-color:var(--primary)}.module-panel,.clients-list,.clients-detail,.ops-card{border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);border-color:var(--line)}input[type=text],input[type=search],input[type=email],input[type=password],input[type=number],input[type=date],input[type=datetime-local],select,textarea{border-radius:var(--radius-md);transition:border-color var(--t),box-shadow var(--t)}input:focus,select:focus,textarea:focus{border-color:var(--primary)!important;box-shadow:0 0 0 4px var(--primary-tint-60);outline:none}*::-webkit-scrollbar{width:10px;height:10px}*::-webkit-scrollbar-thumb{background:var(--line-strong);border-radius:var(--radius-pill);border:2px solid 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18px;cursor:pointer;display:flex;align-items:flex-start;gap:10px;min-width:0}.notif-item-icon{flex-shrink:0;width:30px;height:30px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;background:var(--soft);color:var(--muted)}.notif-item[data-tone=ticket] .notif-item-icon{background:var(--blue-soft);color:var(--blue)}.notif-item[data-tone=mail] .notif-item-icon{background:#e0e7ff;color:#4338ca}.notif-item[data-tone=comment] .notif-item-icon{background:var(--purple-soft);color:#6d28d9}.notif-item[data-tone=status] .notif-item-icon{background:var(--amber-soft);color:var(--amber)}.notif-item[data-tone=sla] .notif-item-icon{background:var(--red-soft);color:var(--red)}.notif-item[data-tone=workflow] .notif-item-icon{background:var(--green-soft);color:var(--green)}.notif-item[data-tone=workorder] .notif-item-icon{background:#cffafe;color:#0e7490}.notif-item[data-tone=call] .notif-item-icon{background:#fce7f3;color:#be185d}.notif-item[data-tone=report] 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120px);min-height:600px;gap:10px}.mail-inbox-toolbar{display:flex;align-items:center;gap:10px;padding:10px 14px;background:var(--paper);border:1px solid var(--line);border-radius:8px;flex-shrink:0}.mail-inbox-search{display:flex;align-items:center;gap:6px;flex:1;background:var(--surface);border:1px solid var(--line);border-radius:6px;padding:6px 10px;min-width:250px}.mail-inbox-search input{flex:1;border:none;background:transparent;outline:none;font-size:13px}.mail-inbox-clear{border:none;background:transparent;cursor:pointer;color:var(--muted);padding:2px}.mail-inbox-filter{padding:6px 10px;border:1px solid var(--line);border-radius:6px;background:var(--paper);font-size:13px}.mail-inbox-refresh{display:inline-flex;align-items:center;gap:4px;padding:6px 10px;border:1px solid var(--line);border-radius:6px;background:var(--paper);cursor:pointer;font-size:12px}.mail-inbox-refresh:hover{background:var(--green-soft);border-color:var(--primary)}.mail-inbox-count{font-size:12px;color:var(--muted);margin-left:auto}.mail-inbox-toast{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;background:#ecfdf5;border:1px solid #86efac;border-radius:6px;font-size:13px;color:#14532d}.mail-inbox-toast button{border:none;background:transparent;cursor:pointer}.mail-inbox-layout{display:grid;grid-template-columns:minmax(360px,.45fr) 1fr;gap:10px;flex:1;min-height:0}.mail-inbox-list{background:var(--paper);border:1px solid var(--line);border-radius:8px;display:flex;flex-direction:column;overflow:hidden}.mail-inbox-ul{list-style:none;margin:0;padding:0;overflow-y:auto;flex:1}.mail-row{border-bottom:1px solid var(--soft)}.mail-row-body{display:flex;width:100%;gap:10px;padding:10px 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var(--line-strong);background:transparent;border-radius:6px;color:var(--muted);cursor:pointer;font-size:12px}.mail-split-add:hover{border-color:var(--primary);color:var(--primary)}.mail-modal-xlarge{width:min(960px,100%);max-height:90vh}.mail-split-controls{padding:10px 18px;border-bottom:1px solid var(--soft);display:flex;flex-direction:column;gap:10px;background:var(--surface)}.mail-split-ctrl{display:flex;align-items:center;gap:8px;font-size:12px;flex-wrap:wrap}.mail-split-ctrl label{font-weight:600;color:#334155}.mail-split-ctrl input[type=number]{width:72px;padding:4px 8px;border:1px solid var(--line);border-radius:6px;font-size:13px}.mail-split-ctrl button{padding:4px 10px;border:1px solid var(--line);background:var(--paper);border-radius:6px;cursor:pointer;font-size:12px}.mail-split-bulk{background:var(--green-soft);padding:8px 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.muted{color:var(--muted)}.mail-picker-dropdown{position:absolute;top:calc(100% + 4px);left:0;z-index:1100;background:var(--paper);border:1px solid var(--line-strong);border-radius:8px;box-shadow:0 16px 32px #0f172a38;max-height:360px;min-width:380px;width:max-content;max-width:520px;display:flex;flex-direction:column}.mail-picker-dropdown input{padding:6px 10px;border:none;border-bottom:1px solid var(--soft);font-size:13px;outline:none}.mail-picker-results{overflow-y:auto;flex:1}.mail-picker-results button{display:flex;flex-direction:column;gap:2px;width:100%;padding:8px 14px;min-height:38px;white-space:nowrap;background:transparent;border:none;text-align:left;cursor:pointer;font:inherit;border-bottom:1px solid var(--surface)}.mail-picker-results button:hover{background:var(--green-soft)}.mail-picker-results button strong{font-size:13px;color:#1e293b}.mail-picker-results button 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var(--line);border-radius:6px}.sla-holiday-list{list-style:none;padding:0;margin:0;display:flex;flex-wrap:wrap;gap:6px}.sla-holiday-list li{display:inline-flex;align-items:center;gap:6px;padding:4px 8px;background:#fff7ed;border:1px solid #fed7aa;border-radius:999px;font-size:.78rem}.sla-holiday-add{display:flex;gap:6px;align-items:center}.sla-rule-expand td{background:var(--surface);padding:0}.sla-rule-detail{display:grid;grid-template-columns:1fr 1fr;gap:14px;padding:12px 16px}.sla-rule-detail-meta{display:flex;flex-direction:column;gap:4px;font-size:.84rem}.sla-rule-dims{list-style:none;padding:6px 8px;margin:4px 0 0;background:var(--paper);border:1px solid var(--line);border-radius:6px;font-size:.78rem;display:flex;flex-direction:column;gap:2px}.sla-rule-escalations{display:flex;flex-direction:column;gap:6px}.sla-escalation-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:4px}.sla-escalation-list 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var(--line);border-radius:6px;background:var(--paper);cursor:pointer;font-size:.82rem;font-weight:700;color:var(--muted)}.sla-clock-filter:hover{color:var(--ink)}.sla-clock-filter[data-active=true]{background:var(--primary-soft);color:var(--primary);border-color:var(--primary)}.sla-clock-filter strong{font-size:.74rem;padding:1px 6px;background:var(--soft);border-radius:10px}.sla-clock-filter[data-active=true] strong{background:var(--paper);color:var(--primary)}.sla-clock-actions{display:inline-flex;gap:4px}.sla-rule-summary{padding:10px 12px;background:var(--primary-soft);border:1px solid var(--primary);border-radius:6px;font-size:.88rem;color:var(--ink);line-height:1.5}.sla-rule-summary em{font-style:normal;font-weight:700;color:var(--primary)}.sla-fieldset{border:1px solid var(--line);border-radius:8px;padding:12px;background:var(--paper);margin:0}.sla-fieldset>legend{padding:0 6px;font-size:.78rem;font-weight:800;color:var(--primary);text-transform:uppercase;letter-spacing:.04em}.comm-tab{display:flex;flex-direction:column;gap:10px;padding:10px 12px 12px;flex:1;min-height:0;overflow:hidden;container-type:inline-size;container-name:commtab}@container commtab (max-width: 700px){.comm-tab-body{grid-template-columns:1fr}.comm-tab-list{max-height:220px}}.comm-tab-toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:8px 10px;background:var(--surface);border:1px solid var(--line);border-radius:8px;flex-shrink:0}.comm-tab-toolbar strong{font-size:.92rem}.comm-tab-toolbar .small{font-size:.78rem}.comm-tab-actions{margin-left:auto;display:inline-flex;gap:6px;flex-wrap:wrap}.comm-tab-body{display:grid;grid-template-columns:minmax(220px,320px) minmax(0,1fr);gap:10px;flex:1;min-height:0;align-items:stretch}.comm-tab-list{overflow-y:auto;border:1px solid var(--line);border-radius:8px;background:var(--paper);min-height:0}.comm-tab-detail{border:1px solid 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